CORIU S. de R.L. de C.V. with address at Angel Urraza 314 PB Office 1B, Colonia del Valle C.P. 03100, Alcaldía Benito Juarez of Mexico City from now on called UGLY DUCKLING is responsible for the treatment of your personal data and subscribes this privacy notice in compliance with the Federal Law of Protection of Personal Data in Possession of Individuals.

At UGLY DUCKLING we respect your right to privacy and the protection of your personal data and it is important to mention that we do not sell or rent your data to third parties.

The personal data provided to UGLY DUCKLING will be duly protected through technological, physical and administrative security measures, preventing their improper use or disclosure.

The personal data you have provided us have been collected and will be treated under the principles of legality, consent, information, quality, purpose, loyalty and by the Federal Law on Protection of Personal Data Held by Private Parties.
This Privacy Notice explains the privacy policies and practices that apply to UGLY DUCKLING in relation to our processing of your personal data (meaning the collection, use, disclosure and storage of such data) and the steps we take to protect it.

Collection of personal data:

UGLY DUCKLING collects data about you in person, via e-mail, via telephone, or through your interaction with the site.

Some examples are as follows:

  • When filling out a form on the website
  • When you contact us
  • When we register you as a customer

What personal data may be collected by UGLY DUCKLING?

Name, address, telephone, e-mail and tax information.

Use of personal data:

The personal information we collect is used to process your requests, to contact you and to administer your account.

Some specific purposes for which we use your data are the following:

  • Process your request
  • Produce a tax document
  • Keep a history of your transactions
  • Handling a complaint
  • Communicate with you for reasons related to your order
  • Deliver your order
  • Evaluate the quality of the service provided
  • For marketing purposes, to send you promotional information, as well as product recommendations and content of interest to you.

Sensitive personal data:

The services offered by our company do not require sensitive information. For collection purposes, a payment manager is used, which is the one that has the customer’s account data to make the corresponding payment.

Transfer of personal data:

UGLY DUCKLING only shares your personal data when the nature of the business requires it, an example of this is when shipments are made and shared to parcel delivery companies. In this case, the following data are transferred: name, delivery address and contact details.

In any case UGLY DUCKLING provides to any other third party involved in any activity related to the process of purchase or delivery of products, only that information that is necessary for the purpose of delivering the products you have purchased and we require such suppliers to keep such information confidential and not to use it for any purpose other than that referred.

ARCO” Rights

In accordance with the LFPDPPP, you have the rights to access, rectify and cancel the personal data you have provided to us. You also have the right to object to certain processing activities carried out by us and the right to revoke at any time the consent you have given us to process your data to the extent permitted by law. The aforementioned rights of Access, Rectification, Cancellation and Opposition are commonly known as “ARCO Rights”. To exercise your ARCO Rights or your right of revocation, you can contact us at [email protected].

Modifications to the privacy notice:

UGLY DUCKLING reserves the right to modify this Privacy Notice at any time to address new legislation, internal policies or new requirements for the provision or offering of our products or services. The updated Notice will be posted on our website. The updated version will become effective 30 calendar days after its publication.

Data Privacy Officer:

If you have any doubts, questions or complaints please send an email to [email protected], we will respond to your request and you will receive an answer shortly.